Customer Service During Your First Visit To The Element Vape Site

Customer Service During Your First Visit To The Element Vape Site

Element Vape has come along big time in the vaporizer and cloud vapes industries. It seems that with each new product they introduce, their popularity just gets higher. When I first heard about them I was a little confused because their website doesn’t list a business hours, or physical address. They also don’t offer free trials. So I went ahead and decided to try out their newest product, the Covid-19.

Element Vape

The Covid-19 looks just like an ordinary pen in addition to is quite small , portable. It may be used by having an optional digital charger or AA electric battery. Using the digital battery charger you receive an quick smoke flavor, along with your selection of one of three different refill products. There are zero age verification options on the Covid-19, just my private preference.

If you are usually thinking about the Covid-19, you should know precisely how to make an application for your free trial, which is included upon the original web site. I found of which the simplest way to be able to apply for the free trial was simply by going to my email on the Gmail and examining the spam container. Once you have visited the send out button, your e-mail must have delivered this in less than 10 minutes. However, when you are not sending your e mail as part of your signature confirmation, please keep studying.

Because part of their own incentive for me to review their particular product, Element Vape has placed a code in their own receipts. If an individual take just one glass from your current sample, you may use the particular code to get your free sample. This means that our efforts to aid you out were not wasted. Yet if you are usually someone who sent me personally a defective product, please read on. We am about to be able to inform you what occurred to me.

My next problem was with the shipping company, because they do not deliver outside of the United Kingdom. They also usually do not ship to Australia or Canada. Given that my local shop would not stock the Element Vape covid-19, I had developed to purchase it online through the USA, plus the company delivers internationally, but will not deliver to my customers located inside the UK. Instead of getting our money back (which I had left to be able to pay for shipping), I had to call customer services and explain our situation, and wish that they could transfer my return with their US shipping account. I asked for options, this kind of as paying with regard to insurance on their worldwide shipping, or perhaps paying for top priority shipping.

Customer service reps from Element Vape did respond in order to my inquiries, nevertheless, they did not return phone phone calls or email to request additional info. I then noticed that they were applying an “adult signature” on all messages sent to me personally. While I feel comfortable with using this specific form on regular occasions as an example, any time I receive a new massive amount business or have to remind somebody of the payment because of date or to alert my customers of which my store will be closed, I am not really comfortable using typically the “adult signature” format on online dealings. This format need to always be used when ordering products over the web, particularly if you are ordering products to conserve or have any sort of product return policy.

As the result, I altered my payment approach and used an alternate method associated with payment, such as a credit card or PayPal. We would like to indicate that the representative that I spoke with was very helpful, and went over and beyond inside treating me together with professionalism and making sure that our needs were met. I would highly appreciate if they will gives me along with a phone number to contact them concerning any other concerns or concerns that I might have relating to my ordering process or upon shipping. It could have already been nice to have a great email response in order to my inquiry about the Element Vape covid-19.

In conclusion, Element Vape takes your requirements and provides them with care plus customer service. They feature a great item at an affordable price, and these people take care of their customers. My total experience was positive, and am highly enjoy the time that they took to be able to look at my order and make sure that every thing was alright. We would definitely advise them to anyone that is in require of a reliable online retailer.